International DID provider Voxbone has announced record results for 2009 – revenues up 60%, and minutes of traffic on their network up 110% to 1.5 billion. The company cites drivers such as multi-national corporations, call center operators, conference call services, and IP telephony as being behind the results. The triple play of globalization of work, distributed offices, and the recent increase in cost and surveillance associated with travel are the underlying trend driving Voxbone’s numbers.
At iotum, we’ve seen a similar result. Our international traffic took off in 2009 as we began offering dial-in access (via Voxbone’s network, incidentally) in 31 countries around the world. In spite of, or perhaps due to, the financial collapse in late 2008, companies continued to distribute the workforce globally. Today, due to the fact that so many are choosing to work from home and the globalization of the workforce itself, it’s not uncommon for our customers to operate on two or three continents and across national boundaries. We built Calliflower – the technology and the flat rate business model – to be the ideal solution for this distributed workforce.
The globalization trend isn’t going away. As a consequence, we, and I presume Voxbone also, expect 2010 to be even bigger.