The NY Times has a broad piece this morning about the demise of SunRocket, and what should / should not have been done to safeguard customers phone service. Until last week, the prospect of a telephone company collapsing and leaving customers high and dry was unthinkable. Not anymore.
There will be calls for regulation, no doubt. What would you regulate, though? Financial stability?
What’s really needed is the equivalent of the banking industry’s deposit insurance, and consumers need to be educated to not buy service from a company that doesn’t carry the insurance.