The crows have come home to roost for Vonage. The company has admitted that it has no workaround to navigate past Verizon's patents, and that such a workaround may not even be feasible. Interim CEO Jeffrey Citron has declared that one of the first belt-tightening moves will be to axe former CEO Mike Snyder's dot-com era marketing programs. Customer acquisition costs have ballooned to $306 per subscriber in the most recent quarter.
Old-style telecom business model + new technology = incremental improvement, not disruption.