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Everyone is a phone company

Om Malik on H.J. Heinz and VoIP.  This, of course, is the big fear of incumbent telcos everywhere.  I had the opportunity to speak with COO of one of the big guys about a year ago.  He told me that what kept him awake at night was the thought that his customers would install IP PBXs, and reduce him to a bit-pipe provider.

I recommend everyone go re-read David Isenberg’s "Rise of the Stupid Network".

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