Xten

SBC CEO Ed Whitacre

by alec on October 31, 2005

Kevin Werbach posted a chunk of SBC CEO Ed Whitacres recent interview with BusinessWeek.  Read the whole interview — it’s very revealing.  The portion Kevin reacted to was the statement that "there’s going to have to be a mechanism for these people who use these pipes to pay for the portion they’re using".

The incumbents have been sounding alarm bells about this for a while, and the message seems to be taking.  A few days earlier, at ISP-CON, Neustar’s Chris Celeberti told ISP’s "I do not believe we can sustain free peering". 

The assumption these guys are making is that best efforts networks are insufficient to carry voice. Their message is:  "Our data networks suck for voice.  Therefore you need to use our voice networks." Yet every day that capability is improving.  Between the improvements in networks, and the improvements in end point technologies, real progress is being made very quickly. Twelve months ago it was a struggle to use XTEN and Vonage for real business calls.  Skype came along, and that changed.  But still, Skype wasn’t perfect — it has dropouts, and quality is quite low when making calls to the PSTN. DiamondWare’s WiFone improves on Skype. SipPhone’s Gizmo Project is another step forward.  Today, most of my business calls are made using Gizmo Project.  And for home use, since my wife and kids don’t want to strap on a headset to make telephone calls, I’ve installed PhoneGnome.  PhoneGnome’s sound quality is virtually indistinguishable from the PSTN.

So, yeah, Ed, you need a business model that will help you monetize your assets.  It’s not going to be based on discriminating between voice traffic and other kinds of traffic.  That’s too easy to circumvent.  Your business model is going to be based on access and peering.  You need to get used to the idea that in a Voice 2.0 world, the value is in the applications that run on your network, and not the network itself. 

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Nice Forehead!

by alec on September 10, 2005

Everybody wants to do desktop video.  Apparently Sony and AOL are ready to jump in now, too.  All this to be there before Skype brings a video solution to market. 

I don’t understand the fuss.  Desktop video just isn’t that compelling.  To get a good picture you need to:

  1. Wear the right clothing. Makeup too, if you’re female.
  2. Be lit properly (do you have a video studio in your office?).
  3. Have the camera positioned properly (have you ever noticed how desktop video invariably shows the other person’s forehead, and not much else –> that’s because the camera is on top of the monitor!).

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X-Pro Adds TAPI Support

September 2, 2005

Yesterday, XTEN Networks announced a new version of their X-Pro softphone with TAPI support.  Call X-Pro TAPI, it is a drop-in component for any application that formally required a TAPI compliant voice modem to make telephone calls.  The press release talks extensively about Outlook support because with this new release, X-Pro can now do click [...]

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Softphones are Platforms

March 11, 2005

While I was at VON I was reminded once again that platform strategy is one of the most misunderstood business models in technology.  I dropped by the booth of one of the big name softphone vendors to have a chat and find out what it would cost to license their SDK, which was the primary [...]

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