Talk-Now

News of the week

by alec on June 15, 2007

While I've been rebuilding PC's this week, a lot has been going on.  Some of what caught my eye includes: 

The Skype Journal has been at the Skype Ebay Devcon.  Among the more notable items:

  • Jim Courtney's discovery of IM+ for Skype.  If you need access to your Skype buddy list, and to be able to make Skype calls from Blackberry, this is the solution for you.  He and I exchanged IM notes, and then the next day I got a call from Dan York made via IM+ for Skype.  Interestingly enough, it appeared to be a conference between Dan York, his mobile, and my PC.  Haven't figured out yet how that works.
  • With the launch of the Skype 3.5 beta, you can now transfer calls to the PSTN.  This is a crucial feature which will unlock a range of new applications.  We've been waiting for this for a long time at iotum, but it comes rather late as our development efforts have shifted to presence and mobility.

Meanwhile, Ken Camp has written a couple of lengthy posts (#1 and #2) on the new Jaiku client for series 60.  Suffice it to say, they're worth a read if you're interested in attention economics. 

And lastly, at iotum we slipped our first new Talk-Now release out in several weeks.  More on that in a post later today.  

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Susan Crawford writes about the practice of leaving cards — the politeness of a another age where people presented a request for an appointment of some kind, and the expectation was a response, positive or negative. 

The calling card experience is a metaphor we have consciously imitated with iotum Talk-Now, but modified for modern times.  You can check the Talk-Now application from your BlackBerry handset, see whether the people you need to speak with are available, and make a request (if they’re not).  The other sees your request in an incoming queue (labelled “Waiting to talk to me”), and can make a choice to take the call now, or not.  The iotum Relevance Engine performs the function of the butler — it makes judgement calls about how to represent you to various individuals, based on the relationship you have with that person.

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iotum / Jajah mashup ships

May 2, 2007

The iotum Talk-Now and Jajah integration we announced last week finally pushed out to users yesterday.  Woo hoo!  I made my first Jajah call from Talk-Now to Jajah's marketing VP Don Thorson to let him know the good news. It works incredibly well, and is far far easier than Jajah on the web.  Just pick [...]

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Post your pitch on Vator.TV

May 2, 2007

Interested in seeing how other folks pitch their companies or products?  Vator.TV is a new service which allows entrepreneurs to upload their pitches, and then have VC's and other interested parties read them, rate them, and provide comments.  You can think of it as a specialized YouTube. There will be lots more of these as [...]

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Communications or communications-lite?

May 1, 2007

Mark Evans is a self described "professional communicator".  Over the weekend he kicked out a post on communicating in the digital world that "has been gnawing at me for a few months".   The bottom line for Mark?  In person is the most powerful way to communicate. For most people, Mark is probably right.  However, it pays to know [...]

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Saying goodbye to voice mail.

April 30, 2007

Here's the latest video demo of Talk-Now.  It's the first video showing showing the To-Call / Waiting to Talk to Me functionality which we debuted last week at the Gartner Symposium.  For the first time, you can now signal your need to talk with another person using Talk-Now.  Starting your call with "is now a good [...]

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Talk-Now Update adds new features

April 24, 2007

We slipped out another update to Talk-Now, last night.  And, we're particularly proud of it because it's got one of the most asked for features that we've built yet.  For the first time, Talk-Now can not only notify you when the person you wish to speak with becomes available, it can also notify that person [...]

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iotum: one of the cool kids!

April 23, 2007

I'm jetting out of here tomorrow to the Gartner Symposium, invited to speak as one of their "cool vendors".  Here's what Gartner had to say about why they picked us: Enterprise users aren't lacking in ways to communicate — with multiple phones, e-mail systems and messaging platforms, users spend too much time managing their communications systems. [...]

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Not so duh, Rick!

April 21, 2007

My buddy Rick has discovered the virtues of turning notifications on email and BlackBerry off.  In fact, he's manually configuring alerts, now, on a person by person basis so he can be notified when really important calls come in. It's a great idea, and I've been doing it manually for a while too.  Imagine if you [...]

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The Talk-Now feedback loop

April 5, 2007

When we first shipped the iotum Talk-Now technology preview in January, one of our goals was to solicit feedback from users on how to improve the experience.  Howard and I decided that the best way to do that, for a small company, was essentially "build to suit". We encouraged people to try our software, give [...]

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