International DID provider Voxbone has announced record results for 2009 – revenues up 60%, and minutes of traffic on their network up 110% to 1.5 billion.  The company cites drivers such as multi-national corporations, call center operators, conference call services, and IP telephony as being behind the results. The triple play of globalization of work, distributed offices, and the recent increase in cost and surveillance associated with travel are the underlying trend driving Voxbone’s numbers.

At iotum, we’ve seen a similar result.  Our international traffic took off in 2009 as we began offering dial-in access (via Voxbone’s network, incidentally) in 31 countries around the world.  In spite of, or perhaps due to, the financial collapse in late 2008, companies continued to distribute the workforce globally.  Today, due to the fact that so many are choosing to work from home and the globalization of the workforce itself, it’s not uncommon for our customers to operate on two or three continents and across national boundaries.   We built Calliflower – the technology and the flat rate business model – to be the ideal solution for this distributed workforce.

The globalization trend isn’t going away.  As a consequence, we, and I presume Voxbone also, expect 2010 to be even bigger.


Calliflower on iPhone releases.

by alec on February 3, 2009

This morning started like any other, and then rapidly blew itself to bits.  I’m not disappointed, though.  In fact, I’m rather pleased at the way that the whole thing has played out.

At 7:15 AM, cup of coffee in hand, I sat down to my PC to find email from iotum Chair Randall Howard letting me know that sometime after midnight last night Calliflower Mobile for iPhone had been released to the Apple iPhone App Store.  Perhaps Apple notified us, I don’t know. In any case, our development director, Noam, is on vacation this week and we were all in the dark.

By 7:30 we had a plan, including drafting a press release and letting folks in the industry know that we had released.  At 8:22 I forwarded the release internally, and then hit the treadmill for a run, which I cut short after 35 minutes.  There wasn’t anything worth watching on TV anyway.

At 9:07 we discussed feedback on the first draft briefly.  Randall and I debated the merits of asking Apple for a quote for the release. In the interests of timeliness we decided not to.  I’ve worked in and with big corporations – by the time you get a quote drafted, up the corporate hierarchy and approved by legal, it’s a two day process.  We didn’t have two days.

An hour later, the second draft was done and over to Andy Abramson’s team at Comunicano.  And by 11:30 AM, or 8:30 Pacific Time, Sue Huss had the release out, in between dropping children at school.

It’s a testament to the professionalism of the Comunicano team, and the ability of small players like ourselves to react quickly.

And Calliflower on iPhone – well, let me just say that you’re going to love it.  We’ve remained faithful to the Calliflower experience on the web, while taking full advantage of the iPhone experience giving you the hands down BEST mobile conferencing experience ever.  Here’s a few examples of what I mean.

1 Login Screen Here’s the login screen. 

It’s a faithful replica of the colors and people on our web page.

2 Public Calls View And here’s the public calls view.  It’s a scrollable window, and each of the calls can be accessed by touching the chevron on the right hand side of the screen. 

Across the bottom, you can access controls to view upcoming calls, view previous calls, and create a new call.

3 On a Call And here’s the “in-call” view.  Just as you can on the web, you can see everyone who is currently on the call. To mute a line, just tap the person’s image on the screen.  To unmute, tap again. 

Below the participants, you can also see the chat wall.  Below that you can access the agenda, recordings and controls for the call.

4 Controls Tapping on the controls icon at the bottom produces an overlay.  Here you can see the moderator controls allowing you to mute and unmute all lines, or start the recording. 

And if you touch the text entry box at the top, the iPhone keyboard will pop up allowing you to add text to the chat wall.

5 Retrieving Recording And of course, just as on the web, if you make a recording of a call, it’s accessible immediately afterward.  The clip can be downloaded and played immediately using the iPhone media player.

There really aren’t any compromises, except that if you’re a Calliflower Premium customer you won’t be able to share documents on your iPhone.  At least, not yet.  But you can still use the network of international conference calling numbers, and all the North American local dial numbers.

To try Calliflower on your iPhone, go to the AppStore and search on Calliflower, or simply click this link.

Let us know what you think!


Squawk Box – Sept 10 – MessageSling, Apple's new announcements and how Google News tanked United's stock

September 11, 2008

Guest Host: Dan York Out at DEMO in San Diego, Alec saw a demo from MessageSling. Today we had one of the founders, Scot Junkin, on the call to talk about what they are doing with making messaging easier.  They are also doing some interesting things from an architecture point of view with running Asterisk […]

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Squawk Box – Sept 10 – MessageSling, Apple’s new announcements and how Google News tanked United’s stock

September 11, 2008

Guest Host: Dan York Out at DEMO in San Diego, Alec saw a demo from MessageSling. Today we had one of the founders, Scot Junkin, on the call to talk about what they are doing with making messaging easier.  They are also doing some interesting things from an architecture point of view with running Asterisk […]

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Rule #1: Don’t release code on Friday

September 1, 2008

We have a rule at iotum that we don’t deploy upgrades on Friday.  It’s a simple recognition that folks would like to go into the weekend without the spectre of a major outage haunting them.  Much as the folks at Facebook describe their experience with deploying server upgrades, our philosophy is to deploy, listen and […]

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Squawk Box June 24 – Calliflower

June 24, 2008

The tables were turned this morning, as Adam Somer interviewed Howard and I. Some time ago, Adam offered his services as an interviewer if we ever decided that we wanted to be on the SquawkBox. We took him up on it today, the day of the launch of Calliflower, iotum’s fresh new approach to business conference calling.

You can listen to the podcast to find out what was said. There were a lot of good questions about iotum, the service we’re offering and our market strategies. And if that’s not enough you can find more details in the press kit we’ve put online as well!

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Squawk Box May 29 – Guest Trevor Healy

May 29, 2008

Today we talked with JAJAH CEO Trevor Healy, about the JAJAH Q2 Telecommunications Industry Index. This is a piece of research conducted by JAJAH which reveals industry trends that I think a lot of people on the telephone call had been expecting for some time.

The data was collected from 700 interviews conducted at CTIA, and then a series of C-Level carrier interviewers.

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Facebook annoints XMPP, open IM endgame in sight.

May 14, 2008

Those cagey guys at Facebook are about to do something which nobody else in the last five years has been able to do.  They’re about to crown Jabber/XMPP the king of IM protocols, and in the process they may finally crack the hegemony that AOL, Microsoft and Yahoo have enjoyed in the IM market for […]

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Barcamp Radio this Friday

April 16, 2008

I’m working on a new concept for the SquawkBox on Friday, modeled on BarCamp.  The idea is pretty simple — we’ll hold a couple of BarCamp sessions (dubbed BarCamp Radio) in place of the regular SquawkBox.  Like BarCamp, the only real rule is that there are no rules.  Attendees need to lead a session, suggest […]

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Cinch? Huh?

February 19, 2008

Dave Winer and Robert Scoble are going gaga for BlogTalkRadio's new service this morning.  Called Cinchm it lets you create a recording from a phone call that gets republished using your ANI as the URL.  Dave called from (858) 342-9663, dictated a few words, and the MP3 file was live in an RSS feed a […]

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