click-to-call

Will Google really abandon Click-to-Call?  It’s doubtful. More likely is that the Google blog was hacked. 

  1. The hard part about click to call is not the telephony piece.  The technically hard piece is the advertising and targeting engine.  The hard business piece is building the relationships with the advertisers and the publishers. Google has already done the heavy lifting.  They can go to anyone for the telephony piece. 
  2. GTalk needs a telephony partnership to be competitive against MSN, AOL, Yahoo and Skype.  They need to provide terminations on the PSTN as part of the package.  Google’s going to be buying PSTN terminations no matter what.
  3. The post cited by Om references anti-competitive concerns.  Horse hockey!  There’s a healthy market for both context-driven advertising, and for telephony terminations.  Combining them makes sense for the advertiser, the customer, the network operator, and Google. 
  4. Some have speculated that Google’s recent deal with EBay might be a reason for abandoning click-to-call.  The deal changes nothing.  There’s a lot of potential there, to do be sure, but there just isn’t a large market of Skype enabled EBay sellers yet.  Why would Google abandon their click-to-call ambitions to partner with Skype and sell to EBay sellers?  If Skype / EBay were going to be the partner  for Google on Click-to-Call then why do the deal only in Europe?

Nope.  This dog don’t hunt.

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Abbeynet Releases Firefox Extension

by alec on June 6, 2006

Just last week I had the opportunity to get a demo of the Abbeynet VOW platform.  It was impressive.  This morning, Abbeynet’s Luca Filigheddu dropped me a note to check out their new Firefox extension.  It looks great.  Able to operate autonomously, or drive the Abbeynet ActiveX softphone or toolbar, it lets you activate any phone number in any web page.  Any phone number, on any web page, is now click-to-call enabled.

Cool!

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Google testing Click-to-Call

November 23, 2005

Here’s a Google FAQ on the new Click-to-Call feature they’re testing.  (Thanks Randy).  It requires some artificial behaviour on the part of the user (filling in the call back number), but this could easily be automated using the Google Desktop form fill feature.  That would be a very nice experience then.  Click an ad, have [...]

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