ATT

Squawk Box, February 20th

February 20, 2008

We start with a follow-on story from yesterday.  Verizon announced their flat rate voice pricing yesterday — $99 per month for unlimited calling in the US.  Not to be outdone, AT&T and T-mobile immediately announced similar plans.  And Helio, of course, has an unlimited voice and data plan in the markets where they operate.  All [...]

Squawk Box Feb 20 [ 29:49 ] Play Now | Play in Popup | Download
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Call center automation run amuck

January 31, 2008

If there's one thing that gets my goat, it's corporate automatons.  In this day and age of automation, all semblance of human touch seems to have completely disappeared.  Take, for example, the officious call I just got from a Royal Bank call center.  I maintain several deposit accounts, a couple of retirement savings accounts and [...]

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Squawk Box January 24

January 24, 2008

Here's this morning's SquawkBox.  One of the better ones!  We had Andy Abramson, Howard Thaw, and Randall Howard on the line talking about everything from AT&T's results to iPhone momentum, Fonality's deal with Dell, Best Buy's decision to abandon it's users with virus infected digital picture frames, and the recording industry's latest tactics to try [...]

Squawk Box Jan 24 [ 28:22 ] Play Now | Play in Popup | Download
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Beat on AT&T day.

August 19, 2007

I've spent the last couple of days mostly disconnected.  We're in Quebec City on our way to Shediac New Brunswick, and while the hotel does have WiFi, I made the mistake of installing multiple pieces of software and Windows updates on Friday morning.  I wanted to be able to edit photos and download videos from my [...]

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Martin to AT&T and Qwest – Service the customer or face legal action!

May 3, 2007

In what surely must feel like vindication for the iowa LECs, FCC Chairman Kevin Martin is threatening legal action if any more calls are blocked.  And no degrading or otherwise interfering with the service either, he says!  That addresses two of the most disturbing complaints that the iowa's have levied.  What's left unaddressed is the [...]

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AT&T shuts down AllFreeCalls… for now!

February 17, 2007

Superior Iowa (pop 142) is a tiny place.  You can imagine the reaction at Superior Telecom Coop to AT&T’s lawsuit.  Tiny rural telecom company…. huge nationwide carrier…. small pockets…. deep pockets…. I imagine they got some legal advice, concluded that AT&T might be able to win the suit, and shut down all of their upstart [...]

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AT&T Unity: Big deal, or just big news?

January 20, 2007

AT&T’s Unity was the big news yesterday.  It’s a pricing plan that makes it possible to for AT&T Wireless customers to call AT&T Landline customers for free, without incurring any wireless minute charges. They can already call other AT&T Wireless customers for free.  Now the deal has been extended to landline, and you get a unified [...]

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AT&T: The T-1000 of corporations

January 17, 2007

This is really too funny not to pass along. Colbert is hilarious.

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Thanks for your service, here's your parachute, please step carefully exiting the plane…

January 4, 2007

Do you remember the party purges of the old Soviet Union?  Take a big centralized bureaucracy, remove the leader (death, or whatever), and once the posturing, positioning and re-positioning was done, you’d get a new guy at the top, and a bunch of the old guys underlings were out of a job.  Smells a lot [...]

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A Little Slap and Tickle From Andy

November 20, 2006

Fans of puns will get a laugh from Andy Abramson’s AT&T Hooking WiMax is No Cheap Trick.  AT&T is rolling out WiMax in Pahrump, Nevada, home of Nevada’s infamous legal brothels.  Andy milks the joke for all it’s worth. 

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