Unified Communications is the melding of all forms of communications that we use – email, instant messaging, voice and video – into a single client and platform. The holy grail is one application that functions as inbox, text chat client, telephone and video call client. Toss in the concepts of presence and availability, and you’ve got what Microsoft, Avaya, Cisco, IBM/Lotus and others have been chasing for over a decade.
What does that mean in a mobile environment? Thursday at the ITEXPO in Los Angeles, I’ll be on a panel discussing that very question.
Some of the questions I’ll want to talk about with my fellow panelists include:
- Fixed mobile convergence – does it matter? when do applications converge instead of just the networks?
- Presence – is PC style presence enough? What does it mean to be present when your handset is always on and with you?
- Location – what role should location play in mobile UC?
What else should we be discussing?