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SquawkBox – July 7, 2008 – Is Voicemail Dead?

SquawkBox for July 7, 2008

Today on the show we had a very lively discussion on the topic of “Is Voicemail Dead?” revolving around Michael Arrington’s post “Think Before You Voicemail” and Andy Abramson’s followup.

Discussion included: is voicemail really dead? or has it merely evolved into another form? There was much discussion about services like SpinVox that transcribe your voicemail and send it to you as a SMS or email message. We talked about the role of IM and how some of us will IM a person to see if they can talk. We had some on the call who took an opposing view and still found value in voicemail.  We talked about presence… about whether we were a bunch of early adopters and not representative of “normal” users… about the role of spam in killing email and much, much more…

Like I said, it was a lively discussion that went on for most of 40 minutes.

After that, we briefly talked about the recent Viacom vs. Google court decision where Google has to turn over information about YouTube users to Viacom…  the conversation began with Dameon Welch-Abernathy’s comment “Privacy is dead, get over it” and kind of went on from there… heading out into first amendment issues, moral standards (and who defines them) and a range of other issues before we finally wrapped the call around 45 minutes.

It was an enjoyable session for us and I hope you all find it enjoyable, too.

On the call: Dan York (host), Andy Abramson, Carl Ford, Dameon
Welch-Abernathy, Jeanette Fisher, William Volk, Jeb Brilliant, Jonathan Jensen, Krishna De and Michael Graves.

Show notes and links can be found at:

http://apps.facebook.com/calliflower/conf/show/34570

{ 2 comments… add one }

  • Simon MacDonald July 8, 2008, 7:53 am

    In my former position I was a development manager of an enterprise class voice mail system. All of our development was centered around enabling users to get their voice mails in an alternate format such as unified messaging or SMS.

    So when I hear the question, "Is voicemail dead?" I have to respond with the affirmative.

    Point in fact one of our largest customers was actively getting us to add features to the product to prevent the receipt of voice mails. We were doing this based on alternate call routing so that in 90% of the cases the call was answered by a real person.

  • Robert Rodriguez April 27, 2010, 5:55 am

    I run my business on my cell phone. Voicemail destroys that illusion and sounds really unprofessional. Found this company at RingAlice.com that kills your voicemail, replacing it with a person who takes your unanswered calls. Really revolutionary, has that personal human touch, and sounds very sophisticated for $30.

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