Comments on: Rogers "Vision" sucks http://www.saunderslog.com/2008/06/04/rogers-vision-sucks/?utm_source=rss&utm_medium=rss&utm_campaign=rogers-vision-sucks An outcome-driven leader, proven technology product developer, and marketer with over 20 years of hands-on experience including start-up, small and large business environments, and the board room. This is my blog. Thu, 26 Jan 2012 17:15:58 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: phone contracts http://www.saunderslog.com/2008/06/04/rogers-vision-sucks/#comment-6860 phone contracts Thu, 17 Sep 2009 07:03:09 +0000 http://saunderslog.com/?p=4096#comment-6860 Blimmy! and i thought customer service was bad in the UK Blimmy! and i thought customer service was bad in the UK

]]> By: Manny http://www.saunderslog.com/2008/06/04/rogers-vision-sucks/#comment-6859 Manny Thu, 11 Dec 2008 00:12:15 +0000 http://saunderslog.com/?p=4096#comment-6859 hey....i have the unlimited vision plan $7 dollars,,,,i was just wondering like can i use facebook and all that for as long as i want and not get charged with data usage? like what does "unlimited" to rogers really mean? hey….i have the unlimited vision plan $7 dollars,,,,i was just wondering like can i use facebook and all that for as long as i want and not get charged with data usage? like what does "unlimited" to rogers really mean?

]]> By: “Customers stunned by massive phone bills” | robhyndman.com http://www.saunderslog.com/2008/06/04/rogers-vision-sucks/#comment-6858 “Customers stunned by massive phone bills” | robhyndman.com Sat, 07 Jun 2008 14:25:31 +0000 http://saunderslog.com/?p=4096#comment-6858 [...] too. And when all else fails, there is social media justice. Update: How could I have forgotten - Alec Saunders on fun and games (not for the customer) in wireless data pricing. Related [...] [...] too. And when all else fails, there is social media justice. Update: How could I have forgotten – Alec Saunders on fun and games (not for the customer) in wireless data pricing. Related [...]

]]> By: Reporting from Canada - The question today is, ‘Is Canada falling behind’ | TechWinter http://www.saunderslog.com/2008/06/04/rogers-vision-sucks/#comment-6857 Reporting from Canada - The question today is, ‘Is Canada falling behind’ | TechWinter Sat, 07 Jun 2008 01:37:22 +0000 http://saunderslog.com/?p=4096#comment-6857 [...] Rogers (GSM), Telus (CDMA) and Bell (also CDMA) are the three ‘national’ mobile/cell carriers in Canada which you think would make up for a bit of competition like in the UK. Well you would be wrong. If there is no proof of collusion between these networks I would speculate it is because no one is looking as their prices are scandalous even compared to the American networks where pricing competition has done alot for consumers. [...] [...] Rogers (GSM), Telus (CDMA) and Bell (also CDMA) are the three ‘national’ mobile/cell carriers in Canada which you think would make up for a bit of competition like in the UK. Well you would be wrong. If there is no proof of collusion between these networks I would speculate it is because no one is looking as their prices are scandalous even compared to the American networks where pricing competition has done alot for consumers. [...]

]]> By: Wirelessnorth.ca » Blog Archive » Data pricing from Rogers actually gets worse http://www.saunderslog.com/2008/06/04/rogers-vision-sucks/#comment-6856 Wirelessnorth.ca » Blog Archive » Data pricing from Rogers actually gets worse Fri, 06 Jun 2008 02:53:49 +0000 http://saunderslog.com/?p=4096#comment-6856 [...] Rogers “Vision” sucks on Saunderslog. SHARETHIS.addEntry({ title: "Data pricing from Rogers actually gets worse", url: [...] [...] Rogers “Vision” sucks on Saunderslog. SHARETHIS.addEntry({ title: “Data pricing from Rogers actually gets worse”, url: [...]

]]> By: Roger’s Wireless And The Canadian iPhone » the duane storey http://www.saunderslog.com/2008/06/04/rogers-vision-sucks/#comment-6852 Roger’s Wireless And The Canadian iPhone » the duane storey Wed, 04 Jun 2008 19:51:12 +0000 http://saunderslog.com/?p=4096#comment-6852 [...] data plan for its users. But a few recent blog entries have sort of dash my hopes in that area. One such article points out how Roger’s has recently raised the price on it’s $65 1GB data plan up to [...] [...] data plan for its users. But a few recent blog entries have sort of dash my hopes in that area. One such article points out how Roger’s has recently raised the price on it’s $65 1GB data plan up to [...]

]]> By: Alec http://www.saunderslog.com/2008/06/04/rogers-vision-sucks/#comment-6855 Alec Wed, 04 Jun 2008 19:20:44 +0000 http://saunderslog.com/?p=4096#comment-6855 I think you're right on that Nabeel. It has been impossible for me to get my N95 to work tethered recently, although it used to work fine. I think you're right on that Nabeel. It has been impossible for me to get my N95 to work tethered recently, although it used to work fine.

]]> By: Nabeel Jafferali http://www.saunderslog.com/2008/06/04/rogers-vision-sucks/#comment-6854 Nabeel Jafferali Wed, 04 Jun 2008 19:16:15 +0000 http://saunderslog.com/?p=4096#comment-6854 To add to my post above, when I say the $7 plan will not work with your non-Rogers device, I meant you will get charged the pay-per-use rates on that data. Granted, people have been getting away with it for a few months now, but my understanding is Rogers is not far away from completing their implementation of IMEI-specific billing for data usage. To add to my post above, when I say the $7 plan will not work with your non-Rogers device, I meant you will get charged the pay-per-use rates on that data. Granted, people have been getting away with it for a few months now, but my understanding is Rogers is not far away from completing their implementation of IMEI-specific billing for data usage.

]]> By: Nabeel Jafferali http://www.saunderslog.com/2008/06/04/rogers-vision-sucks/#comment-6853 Nabeel Jafferali Wed, 04 Jun 2008 19:14:26 +0000 http://saunderslog.com/?p=4096#comment-6853 First off, the $65/1GB plan that you have is a PC Card plan. Rogers reps did add these to existing phone plans, but Rogers has now gotten strict about it and it can only be added to a data-only account. Since Rogers (currently) bills PC Card and generic phone data the same, it works for you (and me!). The $7 unlimited plan will ONLY work with Rogers' phones, i.e. it will not work with your non-Rogers Nokia. Further, even on the Rogers' N95, the $7 plan has some limitation which the unlimited does not cover. Read the fine print, caveat emptor, etc... First off, the $65/1GB plan that you have is a PC Card plan. Rogers reps did add these to existing phone plans, but Rogers has now gotten strict about it and it can only be added to a data-only account. Since Rogers (currently) bills PC Card and generic phone data the same, it works for you (and me!).

The $7 unlimited plan will ONLY work with Rogers' phones, i.e. it will not work with your non-Rogers Nokia. Further, even on the Rogers' N95, the $7 plan has some limitation which the unlimited does not cover.

Read the fine print, caveat emptor, etc…

]]> By: Alec http://www.saunderslog.com/2008/06/04/rogers-vision-sucks/#comment-6851 Alec Wed, 04 Jun 2008 11:58:12 +0000 http://saunderslog.com/?p=4096#comment-6851 I'd start by escalating up the ladder inside Rogers, Kevin. The other thing is to call the president of the wireless group and talk directly. I obtained a full refund from AT&T after trying this tactic. I'd start by escalating up the ladder inside Rogers, Kevin. The other thing is to call the president of the wireless group and talk directly. I obtained a full refund from AT&T after trying this tactic.

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