Amazing. After a long and frustrating period, my BlackBerry has been restored to its former fabulousness. I had lots of help from the team at RIM, but ultimately the only solution was a total and complete reset. We reflashed the BB with the latest software, removed my BlackBerry Enterprise Server account, and rebuilt everything from the ground up.
So what happened? I'm guessing that one of the many pieces of software I've installed and removed on this device resulted in some kind of corruption on the device. BES, being a good corporate tool, backs up each berry's configuration and data. The several attempts I made to resolve the problem by flashing the device only failed, because as soon as it was connected up to the BES again, my old corrupted files were loaded back onto the device. The only solution was a complete restart.
Many thanks to Jim Courtney, and the folks at RIM who helped me with this. Here's one little geek who's learned to take it easy on loading oddball software onto his BlackBerry.
Alec Saunders is the Vice President of Developer Relations for BlackBerry make Research in Motion. This is his personal blog, with his personal viewpoints. Prior to this Alec was the CEO and co-founder of Calliflower — the easiest way to hold a meeting, online, on a conference call, or on the go. A double-decade veteran of product management and marketing, he spent nine years at Microsoft where he helped launch Windows 95, the first two versions of Internet Explorer, the Universal Plug and Play initiative, the push into home markets, opt-in email marketing and what might well go down in history as the very first direct email list ever.
