Thursday, January 31, 2008

We're going to have a minor celebrity on our call tomorrow in legal expert Michael Geist.  He'll be joining us to talk about the Canadian DMCA which will soon be before Parliament.  It's striking that our politicians are proposing such legislation now, given the acknowledged failure of American efforts. 

In any case, it promises to be an interactive and interesting session.

Click here to join us.

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We had a marvelous Squawk Box session this morning, as Skype's Jonathan Christensen joined us to discuss the in's and out's of their High Quality Video solution.  Enjoy the call, which included 13 guests and a host of really good questions.  Note: although I was the voice asking the questions, most of the questions came from our audience.  They were posted via the Live Wall feature we've built into the iotum FREE Conference Call application.

I was particularly pleased, at the end, when Jonathan described our conferencing application as "a breath of fresh air".  You can't hear the grin I had on my face on the call.

Enjoy! 

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Pimp my data, Naveen!

January 31, 2008

Naveen Jain has always skated close to the edge of the law.  As founder and CEO of Infospace, allegations of wrongdoing dogged him as the company's stock rose meteorically through the dot com bubble.  Finally forced to settle, Jain's story was famously written up in the Seattle Times story Dot-Con Job.  The Times portrayed Jain [...]

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Pinger: a new voice+SMS service

January 31, 2008

Pinger announced their worldwide instant voice messaging service a couple of days ago.  It's a bit like a text message, but using voice.  You simply call the local Pinger number (858 2 PINGER in the US), enter the mobile number of the recipient, dictate the message and press send.  The person at the other end [...]

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Call center automation run amuck

January 31, 2008

If there's one thing that gets my goat, it's corporate automatons.  In this day and age of automation, all semblance of human touch seems to have completely disappeared.  Take, for example, the officious call I just got from a Royal Bank call center.  I maintain several deposit accounts, a couple of retirement savings accounts and [...]

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