Monday, October 15, 2007

Andy thinks that T-Mobile's submarine play is UMA, and that Truphone, with it's use of WiFi to carry phone calls, is the competition's answer to UMA.   Go read his reasoning.

I'm not sure I totally agree.  Not that Truphone doesn't have a great service, but ultimately UMA plays (and indeed, all alternate wireless services) are about price.  We seek to use WiFi hotspots because they're cheaper. 

Nope, I actually think that another of Andy's clients, Mobivox, may be just as big a play.  Mobivox offers local dial access numbers in 35+ countries.  When you call the number, you speak with an IVR (the lovely VoxGirl), who then routes your calls at VoIP-alicious prices to wherever you want.  All from your mobile handset… or if you prefer, from a wireline handset.  Calls between Mobivox subscribers are free.  Calls from Mobivox to Skype are free as well.

Why is this better than WiFi?  One word.  Ubiquity.  Like it or not, WiFi networks aren't everywhere, and cellular networks are.  With smart use of mobile pricing plans, you can basically call  anyone you want for next to nothing. For example, here in Canada I pay $15/month for Rogers MyFive, which allows me an unlimited number of calls and text messages to and from any of five numbers on any networks.  T-Mobile has a similar program in the US called MyFaves.  So I set my MobiVox local access number as one of my five.  Next I loaded my entire address book into the MobiVox system (note… it's still beta and it's very slow with 2000+ address book entries).  Now I can call anywhere in North America from my cellular phone for 1.9 cents per minute, and no airtime charge. 

When I compare Truphone to Mobivox, here's where I end up. Truphone calls are free, from WiFi hotspots.  Outside a hotspot, I pay normal airtime charges.  MobiVox costs me 1.9 cents a minute, except between Mobivox subscribers.  Whether Truphone or Mobivox is better for you will totally depend on the kind of mobile user you are.  If you're on the road all the time, Mobivox is the best choice.  If you're one of those people who makes a lot of cellular calls from the office, then Truphone is the better choice.    However you do the math, though, consumers come up the winner. 

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Harvesting Spring's reward

by alec on October 15, 2007

peppersWe had a light frost over the weekend, which forced me to gather in the remainder of hot peppers from the garden.  It's been an odd season, with the late heat in September allowing some of the slowest peppers to ripen finally.  So we have sweet hungarian banana peppers, fiery habaneros, spicy sweet ripened jalapenos, little firecracker serranos, and bizarrely twisted cayenne all coming from the garden in September.  Hot peppers in September… perhaps one of the few benefits we can ascribe to global warming. 

Autumn is the time when the last of the garden that we planted in May, with such high expectations, is harvested and the plants die off.  We wait for another spring, another planting, and another set of expectations. This year Autumn has also become a time when many in the VoIP industry have reflected on what has been accomplished, and what still needs to be done.  A number of people, including myself, have publicly said that VoIP is boring. Voice packets carried on IP networks means exactly what to consumers?  Right. Who really cares?

Tom Evslin, reflecting on a decade old prediction, says that VoIP won't improve the phone experience we have today… it will replace it.  Jeff Pulver riffs on Tom's themes, including the rise of social networks in the communications fabric, and promises more in his industry perspective talk at Fall VON.  Mike Gotta bemoans the lack of progress on presence, and calls on the industry to stop intellectualizing and start implementing. 

They're all right. 

The most exciting area in communications today is the mashup of the web and communications, and no where is that more evident than in social networks.  As web services APIs have allowed applications to communicate directly with communications servers, and networks have allowed those applications to be distributed across the globe, new forms of communications are starting to take hold.

VoIP hasn't failed.  On the contrary, it's created an environment where the only way that companies can survive in the communications business is by focusing on other parts of the experience.  Commodity transport of voice packets is about as cheap as it's going to get.  What's next?  And will the companies that have given us voice for the last 125 years be the same ones that offer us communications services for the next 125 years?  Or are they in the autumn of their years?

See you at Fall VON.  I'll be spending most of my time in the Innovators track. 

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Rogers Portable Internet bait and switch

October 15, 2007

On Saturday I took advantage of Rogers 30 day moneyback guarantee and returned the Rogers Portable Internet WIMAX modem I wrote about last week.  The reason for returning it boiled down to value.  I purchased it hoping to be able to use it for occasional travel.  If you make a couple of trips per month [...]

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