The NY Times has a broad piece this morning about the demise of SunRocket, and what should / should not have been done to safeguard customers phone service. Until last week, the prospect of a telephone company collapsing and leaving customers high and dry was unthinkable. Not anymore.
There will be calls for regulation, no doubt. What would you regulate, though? Financial stability?
What’s really needed is the equivalent of the banking industry’s deposit insurance, and consumers need to be educated to not buy service from a company that doesn’t carry the insurance.
Alec Saunders is the Vice President of Developer Relations for BlackBerry maker Research in Motion. This is his personal blog, with his personal viewpoints. Prior to this Alec was the CEO and co-founder of Calliflower — the easiest way to hold a meeting, online, on a conference call, or on the go. A double-decade veteran of product management and marketing, he spent nine years at Microsoft where he helped launch Windows 95, the first two versions of Internet Explorer, the Universal Plug and Play initiative, the push into home markets, opt-in email marketing and what might well go down in history as the very first direct email list ever.
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