Martin to AT&T and Qwest – Service the customer or face legal action!

by alec on May 3, 2007

In what surely must feel like vindication for the iowa LECs, FCC Chairman Kevin Martin is threatening legal action if any more calls are blocked.  And no degrading or otherwise interfering with the service either, he says!  That addresses two of the most disturbing complaints that the iowa's have levied. 

What's left unaddressed is the resolution of the millions of dollars in unpaid bills.

On whether or not the FCC would force AT&T and Qwest to pay disputed access-charge bills, Martin said that was a separate issue, and covered by petitioning processes that might take further time to resolve. “If you have a dispute about the intercarrier compensation rules, you can file petitions, and come to the commission to get redress,” Martin said. “But you can’t just stop letting consumers make those calls.”

You can't just stop letting consumer make those calls.  Exactly!

Alec Saunders is the Vice President of Developer Relations for BlackBerry maker Research in Motion. This is his personal blog, with his personal viewpoints. Prior to this Alec was the CEO and co-founder of Calliflower — the easiest way to hold a meeting, online, on a conference call, or on the go. A double-decade veteran of product management and marketing, he spent nine years at Microsoft where he helped launch Windows 95, the first two versions of Internet Explorer, the Universal Plug and Play initiative, the push into home markets, opt-in email marketing and what might well go down in history as the very first direct email list ever.

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