Martin Geddes on Skype: They’ve got an intuitive idea that the money’s in linking consumers to businesses, but not the brains or balls to execute on the core problem: the crap telephony experience.
Martin's probably feeling a little grumpy after the time he spent on the telephone chatting with the nice United Airlines rep (read the full post), but his point is well enough made. Skype's ecosystem programs have been uneven, and appear to have lost their way strategically. They could do so much to change the telephony experience, but are moving very slowly, and in a different direction.
Alec Saunders is the Vice President of Developer Relations for BlackBerry make Research in Motion. This is his personal blog, with his personal viewpoints. Prior to this Alec was the CEO and co-founder of Calliflower — the easiest way to hold a meeting, online, on a conference call, or on the go. A double-decade veteran of product management and marketing, he spent nine years at Microsoft where he helped launch Windows 95, the first two versions of Internet Explorer, the Universal Plug and Play initiative, the push into home markets, opt-in email marketing and what might well go down in history as the very first direct email list ever.
