I just came across Jim Courtney's Getting Presence Right, in which he outlines his experiences using iotum's New Presence application Talk-Now at CEBIT. It's a wonderful post, offering some solid insights into how presence must evolve in order to be truly useful.
- True real time availability requires that your status be known whether your PC is online or offline.
- Real time availability information must be implemented such that you can take back control of all your real time communications.
- Effective Presence systems must inherently bring increased productivity
- Availability information systems would lead to minimal use of "asynchronous" intermediaries such as voice mail.
- Availability information must be integrated into a platform where short informal "synchronous" interactive conversations can be totally ad hoc and impulsive => instantaneous text chat.
Great stuff.
Alec Saunders is the Vice President of Developer Relations for BlackBerry maker Research in Motion. This is his personal blog, with his personal viewpoints. Prior to this Alec was the CEO and co-founder of Calliflower — the easiest way to hold a meeting, online, on a conference call, or on the go. A double-decade veteran of product management and marketing, he spent nine years at Microsoft where he helped launch Windows 95, the first two versions of Internet Explorer, the Universal Plug and Play initiative, the push into home markets, opt-in email marketing and what might well go down in history as the very first direct email list ever.
