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Skype for Business

Amongst folks in the PBX industry, the most common criticism of Skype is that it’s not a great business tool.  People cite the lack of common business features — queues, call transfer capability, and so on — as evidence.  Fascinatingly, Skype for Business ignores this criticism, and instead focuses on consolidated billing.  Smart move!  Increasingly, we’re seeing Skype use in all kinds of organizations, with the current feature set.  As a replacement for conference calls, for instance, it’s superb.

The Skype for Business dashboard allows an administrator to manage multiple Skype accounts, and consolidate all of the bills under one organizational umbrella.  Sign-up is free.  For organizations where Skype is already present to some degree, this is a no-brainer.

Most interesting of all are the strategy implications.  The grass-roots marketing campaign waged by Skype must be paying dividends, else why build a tool for IT managers?

{ 4 comments… add one }

  • Tropicaljantie | Jan January 29, 2007, 5:32 am

    I really don't see what is so smart about that.

  • Alec January 29, 2007, 11:02 am

    It’s the first step in giving the IT manager some control Jan.

  • aDNY January 29, 2007, 7:13 pm

    Hey Alec,
    What is so special about it? Most PBX system already have the customed made call billing software and it is selling for about USD 100 to USD 150.

  • Edwin February 12, 2007, 10:23 pm

    Skype for business
    This is a link from a new b2b marketplace for import and export trade in shipping container and bulk volume with Skype build in http://www.containertrader.com

    Edwin

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