Comments on: Just when I was getting used to the nice Indian support rep… http://www.saunderslog.com/2006/12/10/just-when-i-was-getting-used-to-the-nice-indian-support-rep/?utm_source=rss&utm_medium=rss&utm_campaign=just-when-i-was-getting-used-to-the-nice-indian-support-rep An outcome-driven leader, proven technology product developer, and marketer with over 20 years of hands-on experience including start-up, small and large business environments, and the board room. This is my blog. Thu, 26 Jan 2012 17:15:58 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Gokul http://www.saunderslog.com/2006/12/10/just-when-i-was-getting-used-to-the-nice-indian-support-rep/#comment-4097 Gokul Wed, 13 Dec 2006 00:44:47 +0000 http://saunderslog.com/2006/12/10/just-when-i-was-getting-used-to-the-nice-indian-support-rep/#comment-4097 "I hope you folks can figure out the right balance" Alec, I can only wish I was in a position to make these policy decisions :) "I hope you folks can figure out the right balance"

Alec, I can only wish I was in a position to make these policy decisions :)

]]> By: Alec http://www.saunderslog.com/2006/12/10/just-when-i-was-getting-used-to-the-nice-indian-support-rep/#comment-4096 Alec Wed, 13 Dec 2006 00:02:20 +0000 http://saunderslog.com/2006/12/10/just-when-i-was-getting-used-to-the-nice-indian-support-rep/#comment-4096 Thanks for the insights Gokul. My view, for what it's worth, is that the smartest thing for the Indian government to do if there are security issues, is to focus on security. Open communications markets have been good for India. I wasn't joking when I said I am getting used to Indian voices when I call for support. If you make it more difficult to call here (by raising prices) or be called from here, then those jobs will go away. I hope you folks can figure out the right balance. Thanks for the insights Gokul. My view, for what it's worth, is that the smartest thing for the Indian government to do if there are security issues, is to focus on security. Open communications markets have been good for India. I wasn't joking when I said I am getting used to Indian voices when I call for support. If you make it more difficult to call here (by raising prices) or be called from here, then those jobs will go away. I hope you folks can figure out the right balance.

]]> By: Gokul http://www.saunderslog.com/2006/12/10/just-when-i-was-getting-used-to-the-nice-indian-support-rep/#comment-4095 Gokul Tue, 12 Dec 2006 23:26:20 +0000 http://saunderslog.com/2006/12/10/just-when-i-was-getting-used-to-the-nice-indian-support-rep/#comment-4095 Hi Alec, I don't think this law is being tabled by the Indian government just to protect the phone companies. It looks like there is much more involved in this like security compliance and all that shenbang. I have detailed this out at <a href="http://tggokul.wordpress.com/2006/12/12/is-indian-government-protecting-the-phone-companies/" rel="nofollow">http://tggokul.wordpress.com/2006/12/12/is-indian...</a> Gokul Hi Alec,

I don't think this law is being tabled by the Indian government just to protect the phone companies. It looks like there is much more involved in this like security compliance and all that shenbang. I have detailed this out at
http://tggokul.wordpress.com/2006/12/12/is-indian…

Gokul

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