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Yahoo to kill voice?

Andy Abramson reported a rumor yesterday that Yahoo, as part of its reorg, would kill the voice business, apparently to appease SBC.

If true, that’s a terrible idea.  Presence and voice are now inextricably linked.  A choice to kill the voice business at this stage would signal an abdication of Yahoo’s position in the next generation of communications.  The future of communications is multi-modal.  Customers will take calls on landlines, mobiles, and PCs, interchangeably, and presence will be the key to unlocking that market.  The sooner old-line telco’s become accustomed to this, the better.

Yahoo’s presence cloud can be an enabler of that future. If it’s walled into an IM-only strategy, however, it becomes irrelevant.

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