Somehow I missed this commentary from Jean-Louis Seguineau. I wrote about the Value of Presence a while back, and he responded with a very thoughtful piece on how true presence is the new dial-tone. In a prior piece he writes:
Many business process delays result both from inadequate access to missing information, and from users’ inability to locate and briefly interact with peers regarding such information. By enhancing the ability to reach a colleague using the most appropriate communication channel, presence addresses this recurrent business challenge. With presence, we no longer request, we subscribe!
That is the promise of presence, but it also neatly illustrates how intrusive it can be as well. I’d like to see some of the clients that Jean-Louis mentions.
Alec Saunders is the Vice President of Developer Relations for BlackBerry maker Research in Motion. This is his personal blog, with his personal viewpoints. Prior to this Alec was the CEO and co-founder of Calliflower — the easiest way to hold a meeting, online, on a conference call, or on the go. A double-decade veteran of product management and marketing, he spent nine years at Microsoft where he helped launch Windows 95, the first two versions of Internet Explorer, the Universal Plug and Play initiative, the push into home markets, opt-in email marketing and what might well go down in history as the very first direct email list ever.
