Monday, June 5, 2006

Vonage Sued By Shareholders

by alec on June 5, 2006

It appears that Vonage’s (VG) worst nightmare is about to come true.  South Carolina based Motley Rice (motto: “Litigating Today For a Better Tomorrow”) has filed a class action suit on behalf of Vonage Shareholders, alleging improper conduct in the sale of pre-IPO stock to Vonage customers.  There are a number of things said, but the most outrageous is the claim that Vonage, failing to sell the stock to institutional investors, then turned to its own customers.

The Complaint further alleges that, Defendants, realizing that institutional investors who normally buy in IPOs would be reluctant at best to purchase Vonage shares as-priced, pre-sold at least 13.5% of the Company’s IPO shares to Company customers in violation of NASD Rule 2310. NASD Rule 2310 requires that a company recommending the purchase or sale of its securities to a customer must have a reasonable basis for believing that the recommendation is suitable for the customer. The Complaint also alleges Defendants had no such reasonable basis in this case and improperly crammed investors into the Vonage IPO regardless of their suitability.

It appears that Vonage management may have been actively contemplating scenarios like this for some time.  Kathleen Day, writing in Saturday’s Washington Post, outlines a number of possible scenarios, including the uncomfortable spot that Vonage would find themselves in if they were to sue customers who refused to complete the purchase of IPO shares.

Other blogosphere commentary takes Vonage shareholders to task for wanting a risk-free ride on the IPO. As Cynthia Brumfeld commented, “it’s only the beginning of a very ugly ride for Vonage”.

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GotVoice: the SMTP of Voice Mail.

by alec on June 5, 2006

Mike Arrington has written about GotVoice, a service that collects all of your voice mail into one inbox.  It does this by calling each of your voice mail systems periodically throughout the day, and collecting the voice mail from them.  Conceptually, this is just like have one email client poll multiple SMTP servers, and collect your email.  Except, of course, that this is far more primitive.

Returning to Carl Ford’s feature interaction post, this is a perfect candidate for passing a call off net to a third party.  In a SIP world, if I choose to use a third party voice mail provider, then the network proxy should simply route the call to my chosen voice mail provider.  Traditionally, UM systems have offered the opposite functionality; they grab an unanswered call back from the network, and force it to the UM system.  They do this because of inconsistent feature implementations on networks.  For instance, in the GSM world the network can be programmed (by end users, no less!) to offer different behaviour and different voice mail systems on call forward busy, call forward no answer, or call forward.  No such facility exists in the PSTN.  GotVoice takes a polling approach, which is workable but will incur network charges to poll and retrieve the voice mails.  The best approach would be to have the voice mail all deposited on the server of the customers choice from the beginning.

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Ford on Feature Interaction

June 5, 2006

On the Pulver Blog, Carl Ford has written a short piece on feature interaction.  He notes that the web model for SIP doesn’t seem to be being applied as one would expect.  In effect, telecom companies are rolling out SIP services to their islands, because they don’t want to pass control of the call to a [...]

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