Wednesday, May 31, 2006

Cranberry’s and Cellular Etiquette

by alec on May 31, 2006

The cellular etiquette meme continues.  This latest column, from the IndyStar, has Martha Stewart giving advice on boudoir color schemes, plus appropriate cellular phone etiquette.  If you’re going to paint your walls cranberry, a “blend of dramatic reds and soothing blues”, says Martha, use bright accessories to complement the walls.  And when answering a cellphone, “Remember that it’s impolite to answer a cell phone while someone is in mid-sentence.”  … or with your mouth full of food, Martha.

Meanwhile, Karen Ali – the NewsTimesLive.com Goddess of Truth - gives advice to the annoyed boy who’s girlfriend carries on several conversations at once, some on the cellphone, and some live.  Says Wayne “Like, my girlfriend will call me on her cell phone and talk to me but then start talking to other people passing her by in the hallway or wherever she’s calling me from — without telling me, “Hold on a sec.”

Regarding business meetings and cell phones, Michelle Mitchell, associate director of career services at Michigan State College of Law and certified etiquette trainer, says “Your phone should not be on during a business meeting. There are a few exceptions – let’s say your grandmother is in surgery and you’re waiting for a call. Put the phone on vibrate and explain … that you may be getting a call. If that happens, remove yourself from the table, keep the call brief and when you come back, apologize for the interruption. Thank the person for their understanding, and that’s the end of it . If the situation is so serious you need to take another call, you shouldn’t be conducting business.”

And finally, from the Wahpeton Daily News, comes this gem on the intrusion of the cell phone onto the golf course. 

The guy in the group ahead of us IS the group ahead of us. He’s playing by himself, but he’s playing two, four or seven balls (depending on how he feels about his first, third or sixth shot). The round is moving about as quickly as John Daly sauntering away from an all-you-can-eat buffet with a bank of slot machines right next to the fried chicken.

So I stand at my ball for a while. I judge the wind. I select my club. I tell a joke that I could never repeat in this medium (but here’s the punch-line: “Sounds like my last date.”). Finally, the guy holes out his putt from 28 feet (don’t be surprised, it took him eight attempts from that very spot).

And then his cell phone rings.

He stands on the green, answers the phone and has a conversation. About what, I don’t know. Maybe it was something important. Probably it was one of his friends informing him that the jerk store called and they were running out of him.

ringelepsy n., chronic illness characterized by the inability to ignore a ringing telephone. 

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The $100 Billion Dent

by alec on May 31, 2006

May 16th, Information Week wrote about an Informa Report predicting that traditional telecoms see a worldwide decline in voice revenues of 16.7% by 2011.  That works out to $100 billion.  When compared to Adventis prediction of $50 billion by 2009, made earlier this year, it certainly seems credible.

The author of the report, Malik Saadi, noted: “After 2010, PSTN will no longer be the main revenue generator in developed countries.  There will be no justification for big operators to reserve a whole network for traditional PSTN voice traffic. This trend will increasingly push operators and network owners to gradually migrate their subscribers from traditional PSTN to VoIP.”

Some operators are already taking action.  Skype Journal’s Jim Courtney wrote just last week of data supporting the trend to a Voice 2.0 world.  In particular, he quoted numbers from Jon Arnold’s analysis of Telus’ revenue mix, and produced the following graph:

 

Telus is focusing on declining voice minutes in two ways: they are shifting customers to cellular contracts, which have an inherent lock-in, and they’re focusing on data to grow their business.  In the short term, wireless is a great strategy.  But, as I have noted previously, wireless per minute revenues continue to decline precipitously.  Contract lock-in’s only slow the eventually landslide.  The true growth area is in data, and consequent to data, Voice 2.0 applications.

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inbox: zero

May 31, 2006

I rode the train to Toronto on Monday and back yesterday.  Along the way I had a transformational experience.  For the first time, in what must be a decade, I have an empty email inbox. I didn’t delete everything, nor did I simply ignore messages that were old.  I used the Outlook 2007 beta, and [...]

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