Unlimitel is a regional VoIP carrier, operating a network stretching from Montreal Quebec to London Ontario. At Iotum, we buy our VoIP connections from them. I was chatting with Stephan Monette, the owner, earlier today. I wondered why he didn’t support peering with SipPhone. At 11:39 PM tonight, I was chatting with Andy Abramson, and mentioned the conversation. Andy said “It’s easy”, and found the peering page on SipPhone’s site. I mailed it to Stephan. At 1:15 AM, my GizmoPhone rang. It was Stephan. He said “Oh, hi. I was just testing Gizmo. Didn’t expect to see you up this late!”
The best part is that SipPhone is peered with all kinds of companies. Stephan solved my problem, and in the process tapped into a global network of peered SIP carriers, which is great for him too.
It’s that kind of hustle that wins business and respect from your customers.
Alec Saunders is the Vice President of Developer Relations for BlackBerry make Research in Motion. This is his personal blog, with his personal viewpoints. Prior to this Alec was the CEO and co-founder of Calliflower — the easiest way to hold a meeting, online, on a conference call, or on the go. A double-decade veteran of product management and marketing, he spent nine years at Microsoft where he helped launch Windows 95, the first two versions of Internet Explorer, the Universal Plug and Play initiative, the push into home markets, opt-in email marketing and what might well go down in history as the very first direct email list ever.
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I know it’s been a while, but I can’t find this information and Unlimitel is telling me they don’t support SIP much, except for basic config. How do you peer with SIPPhone.com users ?