For $15 per month, businesses with three lines can now have a virtual auto-attendant from Packet8.
The "bionic-bitch" is so prevalent in business today that it’s a real shock to actually have a human being answer the phone. The head-scratcher in this announcement is that the most successful small businesses get that way by high quality customer interaction, and human touch. It makes you wonder whether the marketing folks at Packet8 really understand their customer.
Alec Saunders is the Vice President of Developer Relations for BlackBerry maker Research in Motion. This is his personal blog, with his personal viewpoints. Prior to this Alec was the CEO and co-founder of Calliflower — the easiest way to hold a meeting, online, on a conference call, or on the go. A double-decade veteran of product management and marketing, he spent nine years at Microsoft where he helped launch Windows 95, the first two versions of Internet Explorer, the Universal Plug and Play initiative, the push into home markets, opt-in email marketing and what might well go down in history as the very first direct email list ever.
