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What’s innovative about VoIP?

Martin has done a great analysis of what’s innovative, or potentially innovative, in VoIP over on Telepocalypse.  It’s quite an eye opener that, of the list he started with, only one feature is impossible on the PSTN.

{ 3 comments… add one }

  • Aswath April 23, 2005, 7:50 pm

    The analysis establishes new and exciting features require a more versatile user interface and a signaling mechanism to drive that UI. Not all VoIP provide these; for exmple ATA based VoIP is just as restrictive as the standard PSTN phone. On the other hand ADSI phones in the PSTN could offer features just as exciting as any that could be offered in VoIP. People are confusing the UI restrictions to networking technologies. Hopefully this analysis will be a first step in straightening it out.

  • Alec April 24, 2005, 5:22 am

    I completely agree. User experience is one of the places where VoIP can really shine. It will take a migration away from the plastic deskphone to really achieve the potential taht.

  • Jack April 24, 2005, 3:22 pm

    Did you know headcall, http://www.headcall.com/index2.htm, the VoIP architecture for Video and Voice, even you can get a global IP phone number. Almost same bussiness mode as skype. There shall be more steps to make it profit. first, more and more members take part in the VoIP network, even the PSTN users, second, more and more creative add-value services keep new users growth, and last is exciting UI attract the eyes of all users.

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