Bob’s ideas are pretty interesting. He basically argues that overlaying the PSTN model on top of VoIP may be a limiting way to think about communications.
VoIP, CoIP or TaWKi?. Voice over IP represents a fundamental shift in the role of the telephone. For now VoIP is seen mainly as a new way to make phone calls but we need to look beyond that as we relearn how to talk among ourselves. By Bob Frankston . [Bob Frankston’s Writings]